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Murcia City Council: opening hours, phone and procedures

Where the City Council (Ayuntamiento) is, when its offices open, which number to call, the most requested procedures (registering on the padrón, the register certificate, a fine, a dropped kerb) and the district boards (juntas municipales) of the pedanías and neighbourhoods. Procedures are done on the City Council’s official website (in Spanish), linked from each one.

Where it is

Opening hours, phone numbers and appointments

Public service

Murcia City Council

Offices at Glorieta de España, Abenarabi and Plaza Europa

Ayuntamiento de Murcia logo
municipal information
010
procedures by phone
900 222 900
priority appointments
968 22 95 49

On its website: appointments; procedures with Cl@ve or a digital certificate and opening hours of the district offices.

Good to know

  • Usual hours: Monday to Thursday 8:30–17:00 and Friday 8:30–14:00. They may change on public holidays.
  • Districts have their own municipal information offices, with their own hours. See offices

Most requested procedures

Step-by-step guides with what you need, the cost and where to apply; the rest, on the e-office (in Spanish).

District boards (juntas municipales)

The offices of district boards and alcaldías that appear on open maps; some may be missing. For your district, also see its page in Districts of Murcia.

The City Hall (Casa Consistorial)

La casa consistorial de Murcia (Región de Murcia, España) es un inmueble del siglo XIX, de estilo neoclásico, situado en la plaza de La Glorieta, sede del Ayuntamiento de Murcia.
«Casa consistorial de Murcia», Wikipedia (in Spanish)CC BY-SA 4.0
El Ayuntamiento de Murcia es el órgano encargado del gobierno y administración del municipio de Murcia, situado en la Región de Murcia, España. Ocupa el cargo de alcaldesa Rebeca Pérez López (PP) desde el 22 de mayo de 2026, tras el fallecimiento de José Ballesta Germán.
«Ayuntamiento de Murcia», Wikipedia (in Spanish)CC BY-SA 4.0

Frequently asked questions

What are Murcia City Council’s opening hours?

The public service offices at Glorieta de España, Abenarabi and Plaza Europa normally open Monday to Thursday from 8:30 to 17:00 and on Fridays from 8:30 to 14:00. Hours may change on public holidays and in summer: check their website.

What is Murcia City Council’s phone number?

010 is the municipal information line and 900 222 900 the procedures line. The City Hall switchboard is 968 358 600.

How do I book an appointment at the City Council?

Call 010 or 968 22 95 49, or use the City Council’s online appointment website. For the Glorieta de España, Abenarabi and Plaza Europa offices you can book a priority appointment.

How do I register on the padrón in Murcia?

With the padrón registration and change of address procedure: it is free and can be done on the e-office with Cl@ve or a digital certificate, by calling 010 or at the municipal information and registry offices. Official forms are in Spanish.

Where is my district’s junta municipal?

On the map of district boards (juntas municipales) and alcaldías on this page. If yours isn’t there, ask Murcia.chat about your district or neighbourhood.

Where do I pay IBI and other municipal taxes?

At the City Council’s Municipal Tax Agency (Agencia Municipal Tributaria), which has its own website and e-office (linked above, in the public service card).

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